Watson - Originalo Giveaway

Brand: Originalo

Date : May 2012

Link/Facebook:

http://www.facebook.com/Originalo.Gift?ref=ts&fref=ts

www.originalo.com.my

http://www.facebook.com/watsonsmalaysia?ref=ts&fref=ts

Watson always has some surprises contest for the facebook fans. This round they were having the contest of giving suggestion to Watson on how they can improve their fanpage. So, putting up my thinking cap, there I wrote some of my suggestion to them, unexpectedly, I was one of the winner for the prize.

I need to plan a trip down to Watson headquarter to collect the prize, reluctantly, I took a day off to go to the heart of KL and get my prize. Surprisingly, there I see the Originalo boxes. I have been given 2 boxes, that's really very generous from Watson for the prizes. A big thank-you Watson.

Then, we started to hunt for special experiences from the booklet. It seems a lot, but it seems not enough option though. As we are very 'eating' person. So we end up choosing 'makaning' as our target.

When I called up the first restaurant, which is the Japanese restaurant, things go pretty well. We didn't do any advanced book, indeed, we called to reserve a seat 3 hours earlier, but we still managed to grab a seat.

However, the experience for the 2^nd booking is really very unpleasant. The information in the booklet was outdated. Most of the restaurant that we call in has changed their reservation criteria. Until I need to make a complained to the customer service of Orginalo, glad fully, their responses are pretty fast, and they do offer to assist us to make the booking, oh for sure, it is not a cheap-e-lak package like some of the 'Group---ong' thingy leh. At last we managed to grab one of the choice restaurant and dine in.

What I can say, it is value for money, and the feeling is definitely better than buying group---ong and wonder how and what you will be treated later. We were tread well as V.I.P.

The dining experience will follow later in another write-up.

Product details:

Product	Size	Est. Price(RM)	Normal Size	Est. Normal Price(RM)
Best of 20 Lifestyle Experiences For one or two persons				200

For website orders, of course we are measuring site experience (however for this round, I didn't do the order, so keeping some of them as Normal) :

	Rating					Remark
Site User Friendliness	Not Good	Not Really	Normal	Good	Very Good
Site Payment Speed	Not Good	Not Really	Normal	Good	Very Good
Site Informative	Not Good	Not Really	Normal	Good	Very Good
Site Information Accuracy	Not Good	Not Really	Normal	Good	Very Good
Request Response	Not Good	Not Really	Normal	Good	Very Good	How fast they response to your inquiries ?
Response Friendliness	Not Good	Not Really	Normal	Good	Very Good	Is the response seems to be friendly ?
Product Value for Money	Not Good	Not Really	Normal	Good	Very Good
Product Price Range	Highest	High	Normal	Affordable	Very Affordable	A very relative measurement Highest > RM 20 RM 20 > High > RM 15 RM 15 > Normal > RM 10 RM 10 > Affordable > RM 5 RM 5 > Very Affordable > RM 0

Overall

Very Bad

Bad

Normal

Good

Very Good