Review - Cheap Deal Anyone ?

Brand: Advanced Bxxxxx Xxxxxxxxxx

Date : April 2012

Link/Facebook: NIL

This is my first time buying a discount voucher online, which this one is dirt cheap. I know there will be some pursuing for package sign-up, products push etc, which that's what exactly my intention at the end of the treatment, provided the service is good and the price is reasonable.

However, for my first trial, it already failed me, quite badly. I am not sure how good they treat the fully paid

customer, but, for sure, for 1^st trial with discount, my experience is “No more next time”.

Product details:

Product	Size	Est. Price(RM)	Normal Size	Est. Normal Price(RM)
RM 12 only for 2 hours 30 minutes Advanced Facial Therapy + Hair Removal + Eye Refreshing Treatment + Neck Refreshing Treatment @  Advanced Bxxxxx Xxxxxxxxxx , 4 Locations (worth RM 574)

Waiting time took me around 15 minutes, another 20 minutes gone for filling up the forms and facial consultation, which includes asking for credit cards details, top up for additional 'more suitable' treatments. I refused to top-up, as I only interested to see how good is their service, not to tell about the products first. So, very simple, just give me what you have printed in the offer, full stop.

However, half way through extraction (actually after a few blackheads extraction), the beautician complained my blackheads are too hard to extract, need to top up again to a better treatment to 'soften' my blackheads !! I refused, so she threatened me, with hard extraction, sure my face will have ended up with scars !! That make me mad, I made up my mind at that very moment, I will not spend any extra penny. So, she said 'upgrade' my other activities in this voucher with this so call blackhead soften penetration treatment, my god, I gave up, do whatever you want, just let me leave this place the soonest I can.

So, within 2 hours (with all waiting time, sleeping time and rejection time) I ended up with a basic face wash, a few blackheads extracted, 1 special treatment claimed to soften my blackheads by applying some lotion, with a machine keep blowing cold steam on my face until my neck, back and ears are filled with water, and with runny nose because it is just too cold. Then, sleep for long period, wipe off the lotion and water from my face and end of the treatment. Of course, follow by never ending pursuing of facial packages enrolment until the extent where they only need RM10 for my booking fees, that even scared me away. I was almost half running out of the center scaring they may lock me in if I refused to sign-up anything !!

This is really my worst facial experience, basically  nothing done on my face, besides some leftover treatment lotion, yeah, they didn't manage to clean my face properly …. I went for several beauty saloon for trial before I enroll, but for sure this is the most iconic one, will never forgot how lousy their beautician in trying to pursuing the customer to spend more money.

For Facial treatment, let's measure customer service :

	Rating					Remark
Punctuality	Not Good	Not Really	Normal	Good	Very Good	Start on time, end as described ?
Consultation	Not Good	Not Really	Normal	Good	Very Good	Any consultation given ?
Persuasive	Not Good	Not Really	Normal	Good	Very Good	Selling hard ?
Friendliness	Not Good	Not Really	Normal	Good	Very Good	Staff friendliness
Environment	Not Good	Not Really	Normal	Good	Very Good	Environment setup
After-use Effect	Not Good	Not Really	Normal	Good	Very Good	Any side effect noticed ?
Effectiveness as per the product purpose	Not Good	Not Really	Normal	Good	Very Good	Is it effective as the product claimed ?
Value for Money	Not Good	Not Really	Normal	Good	Very Good	Compare the price range and the effectiveness, value for the money ?
Product Price Range	Highest	High	Normal	Affordable	Very Affordable	Per ml/g or per use Highest > RM 20 RM 20 > High > RM 15 RM 15 > Normal > RM 10 RM 10 > Affordable > RM 5 RM 5 > Very Affordable > RM 0

Overall

Very Bad

Bad

Normal

Good

Very Good

Thanks for reading and listening to my experience. However, I really learn my lesson, cheap thing no good, good thing no cheap ....