Review - Facial at De Beauty Gallery

Brand:

De Beauty Gallery @ Kepong

Date : July 2012

Link/Facebook: NIL

Product details:

Product	Size	Est. Price(RM)	Normal Size	Est. Normal Price(RM)
90% Off - RM38 for 2 PAX: 2 Hours of Pampering Facial Treatments + Cleansing + Peeling + Extraction + Neck & Shoulder Massage + Relaxing Face Massage + Hydrating Face & Neck Mask + FREE Miniature Set (Originally RM396)

This was my out of control online group deal buys …. I was once too into buying things from group buys and ended up with multiple facial treatment deals. Which I couldn't really can 'finish' them and until the beautician called me to remind me my expiry date after I keep-on postponing the appointment.

It was intended to bring along my mummy who never has the experience of going for a facial treatment together with me, both having a pampering moment. Waiting time took less than15 minutes from the appointment time. Surprising is they didn't really check my face (that's a bit surprise me though), and treatments starts ….

The room is not well sound proof, we can hear everyone's conversation, which I don't really like though. However, besides this, I think I don't have much things to complain about. What's been written in the deal is really delivered as promised. I can see the beautician never “discounted” her effort in carrying the service even though we bought the service at a discounted price.

So, within 2 hours, I got a good facial treatment. It is very basic treatment, but with good face massage (my very first time face massage), together with good shoulder massage. My mummy likes them very much :-). The service is very down-to-earth, no fancy long name products trying to dig a big hole on your pocket, but is plain service that I can tell.

They also offer very reasonable facial treatments packages with around RM60++ of basic treatments, you can have very good relaxing pampering moment. There are also body massage package available, which is also very tempting. Sales pushing is not much, very patient and very polite stuff, thumbs up.

For Facial treatment, of course we are measuring customer service :

	Rating					Remark
Punctuality	Not Good	Not Really	Normal	Good	Very Good	Start on time, end as described ?
Consultation	Not Good	Not Really	Normal	Good	Very Good	Any consultation given ?
Persuasive	Not Good	Not Really	Normal	Good	Very Good	Selling hard ?
Friendliness	Not Good	Not Really	Normal	Good	Very Good	Staff friendliness
Environment	Not Good	Not Really	Normal	Good	Very Good	Environment setup
After-use Effect	Not Good	Not Really	Normal	Good	Very Good	Any side effect noticed ?
Effectiveness as per the product purpose	Not Good	Not Really	Normal	Good	Very Good	Is it effective as the product claimed ?
Value for Money	Not Good	Not Really	Normal	Good	Very Good	Compare the price range and the effectiveness, value for the money ?
Product Price Range	Highest	High	Normal	Affordable	Very Affordable	Per ml/g or per use Highest > RM 20 RM 20 > High > RM 15 RM 15 > Normal > RM 10 RM 10 > Affordable > RM 5 RM 5 > Very Affordable > RM 0

Overall

Very Bad

Bad

Normal

Good

Very Good