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Photo from Melissachens Facebook |
Brand: Melissa Chen
Date : June 2012
Product details:
Product
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Size
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Est. Price(RM)
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Normal Size
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Est. Normal Price(RM)
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1 Facial Package for free
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MelissaChen is giving
away free trial facial for facebook fans, so I put my name, and then
I got the confirmation. After providing the details via email. Not a
week later, the beauty consultant called me. In the same weekend, I
went over for my trial facial.
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The Blemish Repair Serum - I like the smell |
A very basic chat with
the beauty consultant, after 'scanning' my face with a huge
magnifying mirror, there I go in to the room prepare for a pampering
session. They have lockers for the customer to safe keep their staff
(which I like most as this is the first time I see a beauty saloon
provide this service).
Some of the steps that
I can still recall:
Cleansing
and Cleansing
Toning
Some product
applied to prepare for extraction
Steaming and
extraction
Mask
Moisture
Face feel clean and
'lighter', yeah I really feel that way …. and I was having some
allergy reaction after misuse of some skin care product, where my
whole face is full of small bumb (or white-head), the beautician
carefully clean everyone of them … very patient and nice lady ...
Very basic and down to
earth treatments, which actually I like it. No fancy stuff which just
confusing me and not aware if that is effective or not but you
already pay for it.
After that, we have a
short session on after facial consultation, but I didn't sign-up for
the packages that they offer as I still have some existing package
with my existing facial saloon. Eventhough I didn't sign-up anything,
but the beautician still give me samples to try on.
I like their service,
they are very soft spoken, no hard selling, no pushy pushy
threatening …
While for the sample
that is for me to control my white-head to stop it from getting worse
and become real breakout. However I have tried that for about 2
weeks, nothing much seems change, or maybe with the cream that's why
it is now under control.
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Easily Absorbed
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For Facial treatment,
of course we are measuring customer service :
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Rating
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Remark
|
Punctuality
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Not
Good
|
Not
Really
|
Normal
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Good
|
Very
Good
|
Start on
time, end as described ?
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Consultation
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Not
Good
|
Not
Really
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Normal
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Good
|
Very
Good
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Any
consultation given ?
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Persuasive
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Not
Good
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Not
Really
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Normal
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Good
|
Very
Good
|
Selling
hard ?
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Friendliness
|
Not
Good
|
Not
Really
|
Normal
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Good
|
Very
Good
|
Staff
friendliness
|
Environment
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Not
Good
|
Not
Really
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Normal
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Good
|
Very
Good
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Environment
setup
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After-use Effect
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Not
Good
|
Not
Really
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Normal
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Good
|
Very
Good
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Any side
effect noticed ?
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Effectiveness as per the product
purpose
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Not
Good
|
Not
Really
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Normal
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Good
|
Very
Good
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Is it
effective as the product claimed ?
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Value for Money
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Not
Good
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Not
Really
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Normal
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Good
|
Very
Good
|
Compare the
price range and the effectiveness, value for the money ?
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Product Price Range
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Highest
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High
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Normal
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Affordable
|
Very
Affordable
|
Per ml/g or
per use
Highest >
RM 20
RM 20 >
High > RM 15
RM 15 >
Normal > RM 10
RM 10 >
Affordable > RM 5
RM 5 >
Very Affordable > RM 0
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Overall
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Very
Bad
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Bad
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Normal
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Good
|
Very
Good
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