Olay - Exchange Total Effects 7 in 1 day cream for normal skin SPF15

Brand: Olay

Date : 15^th Jan 2012

Place: Cheras, Econsave Balakong, Olay Special Promotion Counter

Method: Go to the selected location on the specific date to exchange the product.

Link/Facebook: www.facebook.com/OlayMalaysia

Additional Information: I went to the Econsave counter for 3 times. On the 3^rd time then only the promoter was there to exchange the product for me. It is normally better to specify the time for us to do the exchange if not it would be kind of disappointed to the customer and also a waster of time.

	Rating					Remark
Worth the trip/time/overhead spent ?	Not At All	Not Really	Normal	Yes	Absolutely	I count every cents spent compare to what I get, even before talking about the result of the product
Challenge to get the sample	Very Tough	Tough	Normal	Easy	Very Easy	How easy to find the counters, to get the product, do I need to wait long to get it
Hard Selling	Not At All	Not Really	Normal	Yes	Absolutely	Before getting the product, any push for sales commitment ?
Staff friendliness	Very Rude	Rude	Normal	Good	Very Good	How informative and friendliness the staff to you when you request for the sample ?
Consultation given ?	Not At All	Not Really	Normal	Yes	Absolutely	Any information and knowledge shared on the product ?

Product	Size	Est. Price(RM)	Normal Size	Est. Normal Price(RM)
Olay Total Effects 7 in 1 day cream for normal skin SPF15	20g	22	20g	22