Brand: Shiseido
Date : 8th Mar 2012
Place: MidValley Megamall, Metrojaya, Shiseido Counter
Method: Capture the QR code with a smartphone, fill in details, in return there will be a passcode for you. Walk to the counter and grab the samples after fill in the passcode into the form.
Link/Facebook:https://www.facebook.com/shiseido.malaysia
Additional Information : The beauty consultant was very busy as there are a few customers around, but she still able to service every one's queries without any bad emotion. The original sample WHITE LUCENT Intensive Spot Targeting Serum+ was out of stock, instead of saying :”Sorry, out of stock !” she give me this. Thumbs-up for her for her customer service.
Rating
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Remark
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Worth the trip/time/overhead spent ?
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Not At All
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Not Really
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Normal
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Yes
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Absolutely
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I count every cents spent (petrol, time, effort) compare to what I get, even before talking about the result of the product
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Challenge to get the sample
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Very Tough
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Tough
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Normal
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Easy
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Very Easy
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How easy to find the counters, to get the product, do I need to wait long to get it
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Hard Selling
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Not At All
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Not Really
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Normal
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Yes
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Absolutely
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Before getting the product, any push for sales commitment ?
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Staff friendliness
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Very Rude
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Rude
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Normal
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Good
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Very Good
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How informative and friendliness the staff to you when you request for the sample ?
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Consultation given ?
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Not At All
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Not Really
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Normal
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Yes
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Absolutely
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Any information and knowledge shared on the product ?
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Product
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Size
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Est. Price(RM)
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Normal Size
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Est. Normal Price(RM)
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Shiseido White Lucent Intensive Spot targeting Serum (x2)
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0.6ml
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8.2
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30ml
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410
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