Review - Facial with Melissa Chen

Photo from Melissachens Facebook

Brand: Melissa Chen

Date : June 2012

Link/Facebook: http://www.facebook.com/melissachens

Product details:

Product	Size	Est. Price(RM)	Normal Size	Est. Normal Price(RM)
1 Facial Package for free

MelissaChen is giving away free trial facial for facebook fans, so I put my name, and then I got the confirmation. After providing the details via email. Not a week later, the beauty consultant called me. In the same weekend, I went over for my trial facial.

The Blemish Repair Serum - I like the smell

A very basic chat with the beauty consultant, after 'scanning' my face with a huge magnifying mirror, there I go in to the room prepare for a pampering session. They have lockers for the customer to safe keep their staff (which I like most as this is the first time I see a beauty saloon provide this service).

Some of the steps that I can still recall:

1. Cleansing
2. and Cleansing
3. Toning
4. Some product applied to prepare for extraction
5. Steaming and extraction
6. Mask
7. Moisture

Face feel clean and 'lighter', yeah I really feel that way …. and I was having some allergy reaction after misuse of some skin care product, where my whole face is full of small bumb (or white-head), the beautician carefully clean everyone of them … very patient and nice lady ...

Very basic and down to earth treatments, which actually I like it. No fancy stuff which just confusing me and not aware if that is effective or not but you already pay for it.

After that, we have a short session on after facial consultation, but I didn't sign-up for the packages that they offer as I still have some existing package with my existing facial saloon. Eventhough I didn't sign-up anything, but the beautician still give me samples to try on.

I like their service, they are very soft spoken, no hard selling, no pushy pushy threatening …

While for the sample that is for me to control my white-head to stop it from getting worse and become real breakout. However I have tried that for about 2 weeks, nothing much seems change, or maybe with the cream that's why it is now under control.

Easily Absorbed

For Facial treatment, of course we are measuring customer service :

	Rating					Remark
Punctuality	Not Good	Not Really	Normal	Good	Very Good	Start on time, end as described ?
Consultation	Not Good	Not Really	Normal	Good	Very Good	Any consultation given ?
Persuasive	Not Good	Not Really	Normal	Good	Very Good	Selling hard ?
Friendliness	Not Good	Not Really	Normal	Good	Very Good	Staff friendliness
Environment	Not Good	Not Really	Normal	Good	Very Good	Environment setup
After-use Effect	Not Good	Not Really	Normal	Good	Very Good	Any side effect noticed ?
Effectiveness as per the product purpose	Not Good	Not Really	Normal	Good	Very Good	Is it effective as the product claimed ?
Value for Money	Not Good	Not Really	Normal	Good	Very Good	Compare the price range and the effectiveness, value for the money ?
Product Price Range	Highest	High	Normal	Affordable	Very Affordable	Per ml/g or per use Highest > RM 20 RM 20 > High > RM 15 RM 15 > Normal > RM 10 RM 10 > Affordable > RM 5 RM 5 > Very Affordable > RM 0

Overall

Very Bad

Bad

Normal

Good

Very Good